Shipping & Delivery Information


Shipping location, times, couriers and cost

We aim to ship to as many countries as possible, the below table shows our most popular shipping destinations, we do ship to many more, please see checkout for our full shipping list.

All orders are shipped via a tracked & signed service. The table below should be used as a guideline only. For accurate shipping locations, times and costs please see shipping options when you checkout.

Location Time Courier Cost
United Kingdom 3-5 days Royal Mail £3.50 GBP
United States 3-7 days
Royal Mail
£12 GBP
Germany 3-7 days Royal Mail £12 GBP
Australia 5-7 days Royal Mail £15 GBP
Japan 3-7 days Royal Mail £15 GBP
France 2-5 days Royal Mail £12 GBP
Switzerland 3-7 days Royal Mail £12 GBP
Canada 3-7 days
Royal Mail
£15 GBP
Denmark 3-7 days
Royal Mail
£15 GBP
Italy 3-7 days Royal Mail £12 GBP
Singapore 3-7 days Royal Mail £15 GBP
Austria 3-7 days Royal Mail £15 GBP
Sweden 3-7 days Royal Mail £15 GBP
Norway 3-7 days
Royal Mail
£12 GBP
Spain 3-7 days
Royal Mail
£12 GBP
Netherlands 3-7 days Royal Mail £12 GBP
Belgium 3-7 days
Royal Mail
£12 GBP
Hong Kong 3-7 days Royal Mail £15 GBP
Russia 3-7 days Royal Mail £15 GBP
Singapore 3-7 days Royal Mail £15 GBP


Tracked & Signed services

All of our shipping services come with door-to-door tracking and will require a signature on delivery. Delivery will be attempted a total of 3 times before being returned to us. If you are not in when we attempt to deliver your order, you will receive a notice through your letter box as well as an email and text notification.

You will receive a shipping confirmation email as soon as your order has been dispatched. This will include details of your shipped items as well as your tracking number. For your convenience we will also send updates via SMS and email as your parcel makes it's way through the postal network.

Duties & Taxes

If you are ordering from outside the EU, you will be liable to pay import duties and taxes. We have no control over these charges and make every effort to provide customs officers with accurate details so your parcel passes through customs as quickly as possible.

Please do not ignore any request to pay customs duties & taxes as your parcel will be returned to us within 5 working days if they do not receive a response. Any returned parcels from duties & taxes will be refunded within 5 working days of the parcel being returned back to us.

Cant find your country?

If your country is not supported in our shipping locations it is because we have not yet partnered with a courier that can offer delivery below £30.00 GBP. If you would still like to make an order from a country that is not supported please get in contact to request a quote at help@wmerch.co

Free UK Returns

Returns are free for UK customers.

Restricted shipping locations

Afghanistan, Bosnia and Herzegoniva, Guyana, DPRK, North Korea, Iran, Iraq, Laos, Pakistan, Nigeria, Syria, Congo, Uganda, Vanuata, Yemen